Your business works. But you know it could run better.

We audit your business processes to find where your week leaks time. Then we build the systems to fix it and hand everything over completely.

17+
Years diagnosing and redesigning business operations
23
Practical systems built and delivered across real workflows
100%
Client ownership. files, logic, prompts and documentation
8+
Industries served. import, manufacturing, retail, logistics, hospitality and more

Our Work

Focused systems for the workflows your current tools do not fix properly.

Operations and Process Systems

Browser-based systems that replace scattered spreadsheets, WhatsApp instructions and paper trails. Sales, purchasing, stock, approvals and reporting in one screen instead of five.

ERP platformsProduction planning Stock controlApproval workflowsPOS systems

Finance and Costing Tools

Import costing models, payroll calculators, FX decision support and operating dashboards. Real numbers built around your supplier terms, currency exposure and margin targets.

Import costingMargin calculators Payroll toolsFinance dashboardsFX support

Document and Data Extraction

OCR tools that read invoices, shipping documents and supplier forms and turn them into structured data your team can use immediately. No more manual re-entry.

Invoice OCRBill of lading Form digitizationSupplier dataData cleanup

AI Knowledge Bases and Assistants

Internal assistants trained on your SOPs, product data and pricing. Your team gets answers immediately. New staff get up to speed in days instead of weeks.

Staff assistantsCustomer chatbots SOP digitizationProduct knowledgeOnboarding tools

We can usually start without your full live data

Discovery works from process notes, screenshots, sample files, sanitized extracts or randomized data. Full live data is only introduced when the workflow is understood and the use case genuinely requires it.

AI in action

Ask. Don't wait for a deck.

Our assistant is trained on the work we do. process design, automation and AI systems built for real operations. Straight answers, not brochure language.

AI LevelUp Assistant
Typically replies in seconds
Ask about your operations…
About

Operator-led. Not a pitch. A delivery model.

AI LevelUp is run by Shoaib Bhaila. His background combines NHS clinical-system change at Royal Free London, logistics automation at DB Schenker, manufacturing modernisation across South Asia, and hands-on ERP and analytics delivery across retail, import and hospitality businesses in Colombo, London and Chennai.

Every engagement starts with an audit. Every build ends with a handover. You own everything we produce. No subscription, no retainer and no dependency on us to keep it running.

Active markets

Colombo · London · Chennai

5,000+
NHS staff migrated across seven sites on a single change programme at Royal Free London
150+
Man-hours saved per month at DB Schenker through four custom operational systems
3
Languages built into systems. English, Sinhala and Tamil, because that is how Sri Lankan businesses actually operate
$3M+
Annual supplier payment exposure managed through FX controls and finance tools built for import businesses

How We Work

Four steps. Always the same. No shortcuts. What gets built is determined by what we find in your business.

Book Free Meeting →
Our Promise

Free first meeting. No decks. If we can help, we say how. If we cannot, we say that too. Honesty first.

Always Free
01

Free First Meeting

We come to you. A real conversation about how your business operates and where the friction is. No slide decks, no pitch, no obligation.

45–60 minutes, at your premises Founder, operations head, or both We tell you honestly if there is a fit WhatsApp us to set a time
No cost
Scoped After Audit
03

Build

We build exactly what the audit identified. Nothing more, nothing less. You see progress throughout. Nothing goes live without your sign-off.

Built to audit findings only Iterative. You see work in progress Testing before anything goes live Your sign-off at every stage
Scoped per project
Included Always
04

Train and Hand Over

We train your team hands-on and leave you with operations playbooks. You own everything we build. We do not leave until your people can run it confidently.

Hands-on training with your team Written operations playbooks You own 100% of everything built No ongoing dependency on us
No extra cost

Two Ways to Engage

Start With an Audit

You do not know what you need yet

Most of our clients start here. The audit tells us both exactly where AI creates the most value for your specific business. No guesswork.

Jump Straight to Build

You know exactly what you need

If you have a specific system in mind and it is within our capability, we can scope and build directly. We will still run a short scoping session to make sure we are aligned.

Partner Retainer · LKR 175,000/Month

For businesses who have already built with us. Your systems stay sharp, evolving as your business grows and as AI capabilities improve. System maintenance, performance monitoring, new capabilities rolled in, quarterly strategy review, and priority WhatsApp support.

Micro SAP approach

We do not replace your ERP. We build the focused, business-specific systems around the workflows your ERP does not cover properly.

That could be approvals, costing, stock checks, document entry, reporting, handover, or WhatsApp-to-workflow control. Small enough to deploy fast. Specific enough to be used every day.

Ready to Fix the Work
Your ERP Does Not Cover?

We help businesses automate operations, organise data, and build AI systems that actually get used. Book a free call and let us identify the highest-impact opportunity in your business.

Book a call with AI LevelUp